Terms and Conditions

Last updated: July 10, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Application refers to the Synoptic software program provided by the Service Operator for use on mobile devices and computers.
  • Country refers to: Germany
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website and Application collectively.
  • Service Operator (referred to as either “the Service Operator”, “We”, “Us” or “Our” in this Agreement) refers to the individual operating Synoptic from Germany.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Service Operator regarding the use of the Service.
  • Third-party Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Synoptic, accessible from https://synoptic.vision
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Service Operator. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Service Operator does not permit those under 18 to use the Service without parental consent.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Service Operator. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Description of Service

Synoptic provides digital analytics and vision-related software services through both our Website and mobile/desktop Application. The Service allows users to access various tools and functionalities related to data analysis and visualization.

User Accounts and Registration

Account Creation

When You create an account with us, You must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under Your account.

Required Information

To create an account, We require:

  • A valid email address
  • A secure password
  • Billing address information (for premium features)

Account Security

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

Data Collection and Use

Personal Information

We collect and process the following personal information:

  • Email address: For account management, communication, and service notifications
  • Password: Stored securely for account authentication
  • Billing address: For payment processing and tax compliance when applicable

Digital Analytics

Our Service uses digital analytics software to understand how users interact with our platform. This helps us improve the Service and user experience. Analytics data is processed in accordance with our Privacy Policy.

Newsletter Communications

If You opt-in to our newsletter, We will use Your email address to send periodic updates about our Service, new features, and relevant information. You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

Acceptable Use

Permitted Uses

You may use our Service for lawful purposes only and in accordance with these Terms and Conditions.

Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service

Intellectual Property Rights

The Service and its original content, features and functionality are and will remain the exclusive property of the Service Operator and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Service Availability

No Guarantee of Availability

We do not guarantee that the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.

Service Modifications

We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Service at any time or for any reason without notice to You.

Payment Terms

If You choose to purchase premium features or services, payment terms will be clearly communicated at the time of purchase. All payments are processed securely and in accordance with applicable payment processing standards.

Limitation of Liability

In no event shall the Service Operator, nor its employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from Your use of the Service.

Disclaimer

The information on this Service is provided on an “as is” basis. To the fullest extent permitted by law, the Service Operator excludes all representations, warranties, conditions and other terms which, but for this legal notice, might have effect in relation to our Service.

Governing Law

The laws of Germany, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Dispute Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Service Operator.

European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in. These Terms do not affect Your rights as a consumer under EU consumer protection laws.

Data Protection Rights

As a user located in Germany/EU, You have certain rights regarding Your personal data under the General Data Protection Regulation (GDPR), including:

  • The right to access Your personal data
  • The right to rectify inaccurate personal data
  • The right to erase Your personal data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

For more information about these rights and how to exercise them, please refer to our Privacy Policy.

Termination

We may terminate or suspend Your account and bar access to the Service immediately, without prior notice or liability, under Our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If You wish to terminate Your account, You may simply discontinue using the Service or contact us to request account deletion.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: